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Wireless Connectivity

Thursday, October 10, 2024

Wireless Connectivity

UA-PTC has wireless connectivity throughout each location. Use the following steps to setup your device to access the UA-PTC wireless network.

UAPTC - For students, faculty and staff use.
UAPTC_Guest - For use by campus visitors.

iPhone, iPad or iPod touch:

1. On your home screen go into your Settings.

2. If you’re Wi-Fi is turned off, tap the Setting to turn it on. After it is turned on, tap UAPTC to connect. For guest, tap UAPTC_Guest.

3. Enter you’re UA-PTC username and password (same as Campus Portal) and tap Join. Not required for UAPTC_Guest

4. A certificate message may appear on your screen. Tap Trust to connect.

5. After a few moments, your device should be connected.


Android:

Steps may vary depending on model device.

1. On your home screen or app drawer, go into your Settings and select your wireless settings.

2. Find UAPTC in the network and tap on it to connect. For guest, tap UAPTC_Guest.

There are several pieces of information you will need to enter to connect to the UA-PTC network:

  • EAP method: PEAP (It should default to this option)
  • Phase 2 authentication: Leave this blank
  • CA certificate: Use system certificates (If you do not have the option for “Use system certificates” instead choose "Do not validate."
  • Domain: uaptc.edu (The domain is only required if you have selected “Use system certificates”)
  • Identity/Password: Enter your UA-PTC username. (same as Campus Portal)
  • Anonymous identity: Enter your UA-PTC username again.

3. Tap Connect when the information above has been entered.


Chromebook:

1. Click the wireless settings in the bottom right corner of your screen, then click No network.

2. Ensure that your Wi-Fi is turned on. Click the UAPTC Wi-Fi network. For guest, use UAPTC_Guest.

3. Enter the information in as follows:

  • EAP method: PEAP
  • Identity/Password: Enter your UA-PTC username and Password. (same as Campus Portal)
  • Anonymous identity: Enter your UA-PTC username again.

4. Click Connect.


Mac:

1. Click the wireless icon in the top toolbar of your desktop. Choose the UAPTC network from the list of available networks. For guest, choose UAPTC_Guest.

2. Enter your UA-PTC username and password (same as Campus Portal) and click Join.

3. Click Continue if you see a Verify Certificate window.


Contact IT Services

University of Arkansas - Pulaski Technical College
Information Technology Services
A Building, Room 111
3000 West Scenic Drive
North Little Rock, AR 72118

Hours: 8:30 a.m. - 4:30 p.m. (Monday - Friday)

Help Desk: (501) 812-2780 (For the best results, be in the presence of the device/application prior to calling.)

Submit IT Ticket: uaptc.edu/it-ticket

Submit Workday Ticket: uaptc.edu/workday-ticket

Contact Information Technology Services